Bespoke Design Tiles (8-10 Weeks)

Bespoke Design Cement Tiles are custom-made encaustic cement tiles. They are handmade in Morocco ensuring each piece is unique and of high quality and can be tailored to any pattern and colour combination as per the client's request.

The order time for these custom-made tiles is typically 6-8 weeks.

Yes, Terrazzo Tiles offers complete customization in patterns and colours for their Bespoke Design Cement Tiles. You can discuss your options and even receive mock-ups of the tile in your custom colours.

The carriage cost for an order of Bespoke Design Cement Tiles is £60 + VAT.

Yes, it is highly recommended to see samples of the actual colour/tile before ordering due to variations in digital representations of colour.

These tiles are suitable for a variety of applications including bathrooms, commercial floors (dry and wet), walls, cooker splashbacks, external areas, fireplace surrounds, kitchens, and even for wet room floors.

Yes, these tiles are compatible with underfloor heating systems.

The minimum order quantity is 8m² which equates to 200 tiles.

You can begin by contacting us to discuss your options. We can assist you with design choices and provide mock-ups for your custom designs.

Bespoke Design Cement Tiles are known for their durability. They are made to withstand regular use and are suitable for both residential and commercial spaces. However, like all cement tiles, they should be properly sealed and maintained to ensure longevity.

Yes, these tiles can be used outdoors. However, it is important to ensure they are appropriately sealed to resist weather conditions.

Regular cleaning with mild soap and water is recommended. Avoid using acidic or harsh chemicals as they can damage the surface. Sealing the tiles periodically is also advised to protect against stains and moisture.

While we offer a wide range of customization options, there may be some limitations based on the complexity of the design or the availability of certain colours. It is best to discuss your specific ideas with our design team.

The standard sizes are available, but for bespoke designs, specific size requests can often be accommodated. Confirm the available size options with us directly.

The tiles are carefully packaged to prevent damage during transit. Shipping details, including packaging and handling, can be confirmed with us.

Yes, these tiles are versatile and can be used for both wall and floor applications, adding a unique aesthetic to any surface.

The process typically involves initial consultations to discuss design ideas, followed by mock-up creation and approval. The tiles are then handmade according to the agreed-upon design.

Information about warranties or guarantees should be directly obtained from us as it may vary based on the specifics of the order.

Cement tiles are considered an eco-friendly option as they are made from natural materials and are long-lasting. Specific sustainability practices of tiles can be discussed with us directly.

It is recommended to use a non-acidic cleaning product such as Lithofin Power Clean after laying the tiles.

Apply two coats of sealant after the tiles are completely dry, which usually takes about 3 days. Lithofin Stain stop MN is recommended, with one coat applied before grouting and one after, as per the application instructions on the bottle. If a satin sheen is desired, apply Lithofin Multiseal as a final coat, except in wet areas.

For daily maintenance, Lithofin Easy Care or a mild soap is recommended. LithofinEasy Care helps maintain the sealant. Avoid using any acid-based products.

If the surface becomes damaged, the best method is mechanical polishing after washing with warm water and a mild detergent. Ensure the floor is level and without loose tiles, and polish softly without using abrasive or aggressive products.

It is recommended to reseal the tiles every 12-18 months.

No, abrasive or aggressive products should not be used as they can damage the tiles. Stick to mild detergents and non-acidic cleaners.

Yes, wait until the tiles are completely dry, which typically takes about 3 days, before applying the sealant.

Sealant should be applied in all areas, but for wet areas, avoid using the final coat of Lithofin Multiseal.

Clean the stain as soon as possible with a mild detergent and warm water. For tough stains, consult with a professional for the appropriate cleaning method.

Encaustic cement tiles should not be exposed to acidic substances or harsh cleaners. It is also important to maintain them properly in very wet or humid environments to prevent damage.

While DIY installation is possible, it is highly recommended to consult or hire an experienced tiling professional, especially for complex layouts or substrates like wooden floors that may require special handling.

While DIY installation is possible, it is highly recommended to consult or hire an experienced tiling professional, especially for complex layouts or substrates like wooden floors that may require special handling.

No, cement tiles are unsealed and raw. They are prone to staining until properly sealed. It is advisable to avoid walking on unsealed tiles or handling them with dirty hands.

Yes, tiles will expand and contract with temperature changes. Using DITRA matting or related products and incorporating expansion joints can help prevent cracking.

The substrate should be level, dry, and fully cured. Humidity can cause problems, so ensure there is no risk of moisture evaporating through the tiles.

A rapid setting adhesive is recommended to minimize water absorption through The back of the tile.

Use a diamond cutter or an angle grinder for cutting cement tiles. After cutting, immediately clean the surface to avoid wetting or dirtying the tile.

Ensure the tiles are completely dry and clean before applying the first coat of sealant. Test the sealant on a spare tile and apply it with a suitable applicator to the face and edges of the tile. Remove any excess that has not been absorbed within 10-15 minutes.

Do not use dark-tinted grout as it can stain the tiles. Ensure the sealant has cured completely before grouting and apply the grout carefully to the grout lines. Avoid spreading too much grout on the tile surface and use a fine-textured foam sponge for cleaning off excess grout.

Wait for at least 24 hours after the grout has dried to ensure the tiles are completely clean and free from any grout residue before applying the second coat of sealant.

Yes, for additional protection, especially for easier maintenance and cleaning, you can apply a third coat of sealant such as Lithofin Multiseal. However, this is not suitable for wet rooms or outdoor areas.

If efflorescence (salt deposits) appears, it can be removed after the grout has fully cured by frequently washing with clean water or using Lithofin Power Clean diluted 1:10, once the grout has cured for at least 28 days.

No, do not use acid, vinegar, or bleach for cleaning cement tiles. These substances can damage the tile surface. For removing blemishes, use a razor blade or lightly sand with waterproof sandpaper, being careful not to scratch The surface.

It is recommended to keep foot traffic to a minimum for the first week after sealing, as sealants can take a few days to fully oxidize and may not be fully effective during this initial period.

Clean any stains or marks immediately. For pencil marks or other difficult stains, light sanding may be required, but be cautious not to damage the tile surface.

Maintaining level and correct alignment is crucial for a professional finish. Use a spirit level and follow the chalk line guide for precise installation.

Ensure that tools used for grouting are clean and free of hardened grout. When applying sealant, carefully remove any excess and avoid over-application to achieve the best finish.

For outdoor use, a wider grout joint may be preferred. Ensure that the Installation site is properly prepared and that the tiles are suitably sealed for outdoor conditions.

Yes, cement tiles can be used in bathrooms and kitchens, but they must be properly sealed. Ensure that the substrate is waterproof, especially in areas that come into direct contact with water.

Some degree of edge irregularity is expected with artisan tiles. Lightly sanding with 150-200 wet-dry sandpaper in circular motions can smooth out these imperfections. Remove any residue with a dry sponge afterward.

Yes, shuffling tiles from different batches before installation helps in achieving a consistent look across the installation area, especially considering the colour and tonal variations due to the handcrafted nature of these tiles.

Lay out at least one row of tiles without adhesive in each direction to plan The layout. This helps in making any necessary adjustments, especially For balancing border tiles from the wall.

Use a notched trowel suitable for the size of the tiles. The trowel should spread adhesive evenly on the surface and on the back of the tile to ensure full contact.

Carefully adjust each tile in relation to each other to maintain level, taking care to align them correctly. Check with a spirit level and follow your chalk line guide or other layout references.

Cement tiles are traditionally set edge to edge with as narrow a grout line as possible, typically around 1mm. However, this can vary based on the specific application, such as outdoor use or personal preference for a wider grout joint.

After applying sealant, protect the tiles from foot traffic for a minimum of 24 hours. This allows the sealant to dry and cure properly

After applying sealant, protect the tiles from foot traffic for a minimum of 24 hours. This allows the sealant to dry and cure properly.

Efflorescence, a white powdery residue, can sometimes appear on cement tiles. It can be removed with frequent washing using clean water or a diluted solution of Lithofin Power Clean (1:10 dilution), but only after the grout has fully cured, which typically takes a minimum of 28 days.

Cement tiles can be installed over an existing floor, but the surface must be properly prepared to ensure it is level, clean, and stable. Consult with a Professional installer to assess the suitability of the existing floor.

Before applying sealant, clean the tiles thoroughly to remove any surface dirt or adhesive. Use a razor blade for tough blemishes or lightly sand with waterproof sandpaper, being careful not to scratch the tiles.

If adhesive gets on The tile surface during installation, carefully remove it immediately to prevent staining. Avoid letting the adhesive dry on the tile surface.

The frequency of resealing cement tiles depends on the level of foot traffic and wear. It is a good idea to reseal every few years, but high-traffic areas may require more frequent resealing.

When installing cement tiles on walls, ensure the wall substrate can support The weight of the tiles. Use appropriate adhesives and methods for vertical installations.

Choose a grout colour that complements the tiles. Be cautious with dark-coloured grouts as they can stain the tiles. Also, ensure the grout consistency is slightly runny for easier application and avoid using grout with harsh chemicals that might damage the tile surface.

Before installation, lay out at least one row of tiles in each direction without adhesive to check the fit and appearance. Adjust the layout to balance The border tiles from the wall and use a chalk line to mark guidelines.

After applying the adhesive and placing each tile, adjust them in relation to each other to maintain level. Use a spirit level For accuracy. Pay close attention to aligning them correctly, following your chalk line guide.

Ensure that the installation environment is well-ventilated. If the tiles or The substrate are humid, they should be allowed to dry thoroughly before installation. Avoid covering the tiles with plastic, which inhibits drying.

Typically, cement tiles are set with a very narrow grout line, traditionally around 1mm. However, this can vary based on design preferences or specific requirements For outdoor installations.

Allow the tiles to dry completely before sealing. This usually means waiting at least 24 hours after they have been set, but the exact time can depend on environmental conditions and the moisture content of the tiles and adhesive.

Installing cement tiles over an existing floor is possible but requires a completely level and stable surface. Consult with a professional to assess suitability and The need for additional preparation steps.

To prevent cracking, ensure proper substrate preparation, use DITRA matting or expansion joints, and avoid using excessive force (like hammering) during installation.

Cement tiles can be used with underfloor heating systems, but it is crucial to follow the heating system's guidelines and ensure proper installation to prevent damage to the tiles.

Some degree of edge irregularity is expected with artisanal tiles. Lightly sanding with 150-200 wet-dry sandpaper can smooth out chips or irregularities. Be sure to work in circular motions and clean the residue with a dry sponge.

Before installing, lay out a row of tiles without adhesive in each direction to plan the layout. Adjust as needed to balance the border tiles from the wall and use chalk lines to mark guidelines.

During installation, cover the tiles with cardboard to protect them from foot traffic and debris. After installation and sealing, minimize foot traffic for the first week to allow the sealant to fully cure.

Choose a sealant designed for cement tiles, like Lithofin Stain stop MN. Always test the sealant on a spare tile first to ensure compatibility and desired appearance.

Avoid harsh or acidic cleaners, as they can damage the sealant and the tile. Use pH-neutral cleaners specifically designed for tile care.

Efflorescence, a white powdery residue, can be cleaned with frequent washing using clean water or a diluted solution of Lithofin Power Clean. Allow the grout to fully cure for at least 28 days before attempting to remove efflorescence.

The frequency of resealing depends on foot traffic and wear. Generally, resealing every couple of years is recommended, but high-traffic areas may require more frequent maintenance.

These artisanal tiles are known for slight defects like small edge splinters, colour bleeding/smudging between pattern elements, and surface scratches due to traditional production processes. These imperfections contribute to their distinct charm and natural appeal.

As the pigments are mixed in small quantities and used within one hour before The tile sets, there can be slight colour variations. Craftsmen compare and adjust wet mix of colours to the dry mix, which may result in subtle differences in shade.

The traditional technique is to 'shuffle' the tiles before laying them to ensure an even variation across the surface. Alternatively, you can take tiles at random from several boxes during fitting.

You should expect some tiles to have defects, including breakages or chips. However, these can often be used in areas requiring cut tiles, minimizing wastage.

The tiles need to be sealed, and the sealant should be maintained every 18-24 months.

Since the tiles are handmade and can vary in colour, returns are not possible once they are dispatched. If exact colour matching is a concern, it is recommended to discuss this before ordering.

It is recommended to order at least 10% extra to allow for wastage, as breakages can occur during transportation. Broken tiles can often be used for areas where a cut tile is needed.

Tiles that are damaged or broken in transport and cannot be used will either be replaced or refunded at Terrazzo Tiles' discretion, provided they are notified within 3 days of delivery. Broken tiles should be returned to the showroom For replacements, and the same lead times will apply for replacements.

Once an order is placed, it cannot be cancelled as all items, including "Stock Items," are imported to order.

The estimated delivery times are 5-10 working days for Stock Items and 6-8 weeks for Bespoke Orders. However, these are estimates and can be affected by external factors like national holidays or driver’s strikes.

Upon delivery, inspect The order for any obvious damage and sign for it accordingly. It is crucial to open any packaging for a thorough inspection of the material and avoid signing as "unchecked," as this may invalidate future claims. Any issues should be notified within 3 days.

The tiles may still be damp upon arrival due to the production process. It is recommended to remove them from the boxes and allow excess humidity to evaporate in a well-aired room before fixing and especially before sealing.

Due to the handmade nature of these tiles, there might be slight variations in colour. It is advisable to wait for the tile delivery before finalizing other colour schemes in the room where the tiles will be laid.

To achieve a harmonious appearance, mix tiles from different boxes during installation. This practice helps in distributing any colour variations evenly across the installation area.

While cement tiles are durable, their suitability for high-traffic areas depends on the sealant used and the maintenance routine. They can be used in high-traffic areas, but it is important to regularly maintain and reseal them as needed.

Cement tiles can be used outdoors, but they must be properly sealed and maintained. It is important to consider climate factors like freezing temperatures or excessive moisture, as these can affect the tiles' durability.

Cutting and shaping cement tiles should be done with proper tile-cutting tools. It is recommended to use a wet saw with a diamond blade for precise cuts. Always wear safety equipment and consider hiring a professional if you are not experienced in tile cutting.

For regular cleaning, use a pH-neutral cleaner and avoid harsh chemicals. Sweep or vacuum first to remove loose dirt, then mop with a soft mop and the appropriate cleaner. For tough stains, consult a professional for advice on suitable cleaning methods.

Yes, encaustic cement tiles can be used outdoors, particularly in areas that are adequately protected like covered patios or terraces in mild climates. However, they are slightly porous, so special considerations must be made for their use in these environments.

While they can withstand outdoor conditions, they are slightly porous and may develop slight cracks or chips in the event of frost or if they are clogged with moisture. Therefore, they are better suited to climates where freezing is infrequent.

To diminish frost-related issues:

Lay the tiles on an impermeable or completely waterproofed concrete screed.

Use a double spread of adhesive to prevent water pockets under the tiles.

Choose an adhesive suitable for outdoor use.

Ensure joints are well made and maintained to avoid water infiltration.

Ensure a sufficient gradient for quick water drainage.

Re-seal the tiles regularly, every 12-18 months.

It is crucial to ensure that the joints are well made and maintained to prevent water infiltration, which can lead to damage in freezing conditions.

To minimize issues related to frost and moisture:

Lay the tiles on an impermeable or completely waterproofed concrete screed.

Use a double spread of adhesive to avoid water pockets under the tiles.

Choose an adhesive suitable for outdoor use.

Ensure joints are well made and maintained to prevent water infiltration.

Create a sufficient gradient for quick water drainage and avoid puddles.

Regularly re-seal the tiles, every 12-18 months.

Exposure to sunlight and acid rain can cause some pigments in cement tiles to fade over time. The degree of fading and whether it is aesthetically pleasing will depend on individual preferences. Some people appreciate the aged or mellowed effect this creates.

The base should be impermeable or completely waterproofed, with a sufficient gradient for water drainage. This preparation helps prevent water accumulation and potential frost damage.

It is crucial to use an adhesive that is specifically formulated for outdoor use. This ensures a stronger bond and better resistance to weather conditions.

Joints must be well executed and maintained to avoid water infiltration. Proper grouting and regular checks for any cracks or gaps are essential.

To maintain the durability and appearance, it is recommended to re-seal cement tiles every 12-18 months, especially in outdoor settings.

Each cement tile is individually handmade in Morocco using traditional methods. The process involves mixing white marble powder with white cement and high-quality pigments, pouring it into a Mold, and then hydraulically pressing it.

The surface layer is composed of white marble powder, white cement, and high-quality pigments.

The structure layer is made of grey cement, sand, and gravel.

After removal from the Mold, the tiles are placed on a rack to dry, then submerged in a water bath for several hours, and regularly sprayed until they set completely, which takes about three weeks.

Encaustic tiles first became popular in the 13th century, with a resurgence during The Gothic Revival era. Modern cement tiles emerged in the late 19th century in South France, following the discovery of Portland Cement.

Around the turn of the 20th century, cement tiles gained popularity in the United States and were used in many landmark public buildings and palaces. Their popularity quickly spread to Latin America and Europe.