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tile
tile
tile
Minimum 8.0 M²
Cement
Honed/Matt
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Balboa Brown Encaustic Cement Tile

  
Cement
20cmx20cmx1.5cm
20cmx20cmx1.5cm
£113.50
per M²
Tiles
£4.54
per tile
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Minimum quantity is 200 tiles
Minimum order quantity is 8.0M² ( 200 tiles)
Include VAT
 
£4.54
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Your tiles are custom imported from Morocco 🇲🇦 As a result, they will take 6-8 weeks to arrive.
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Co-Ordinates With
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Fugabella Color (21 Cream) Grouting
£9.60
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Fugabella Color (08 Dark Grey) Grouting
£8.40
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Balboa Brown Encaustic Cement Tile

 
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2014
New Beginnings and Sustainability Declaration

In 2014, moving to Englands Lane catalysed a profound shift in our operational ethos. It was the year we began rigorously reviewing our practices, initiating our journey towards sustainability. This move wasn't just a change of address; it represented a commitment to unite cutting-edge design with verified eco-credentials, aspiring to harmonize our interaction with living and working spaces without compromising the planet.

2016
Implementing Our Environmental Policy

By 2016, Terrazzo Tiles had firmly established an Environmental Policy dedicated to the preservation of natural resources. Our actions included recycling and reusing waste materials, monitoring waste output, and using energy resourcefully within our office. This year marked significant strides in evaluating suppliers based on their environmental management and waste management policies, underscoring our commitment to responsible manufacturing.

2018
Strides in Office Conservation & Sustainability

In 2018, our focus turned inwards to our office practices, setting a benchmark for conservation and sustainability. We intensified our recycling efforts, championed energy conservation, and advocated for the use of public transportation among our employees. This period was crucial in refining our office systems to align with our sustainable stance, minimizing waste and toxic resources use.

2020
Navigating Sustainability During the COVID-19 Pandemic

The COVID-19 pandemic in 2020 presented unprecedented challenges, yet it also accelerated our digital and environmental initiatives. As the world shifted, we maintained our sustainability goals while adapting to new working conditions. This year highlighted the resilience of our policies and practices, ensuring continuity in our environmental responsibility, even amidst global upheaval.

2024
Achieving CarbonNeutral™ Certified Status

2024 stands as a milestone year, where our persistent efforts have culminated in applying for CarbonNeutral™ Certified status. This reflects our dedication to environmental stewardship and to our role in educating and informing clients about the compatibility of our products with BREEAM, LEED, and Ska requirements. Our partnerships with leading porcelain, ceramic, and terrazzo producers who exceed international environmental standards have been instrumental in this journey.

Throughout these years, Terrazzo Tiles has remained steadfast in its commitment to sustainability, constantly evolving and adapting to meet and exceed industry best practices. This journey reflects our dedication to making a positive impact on the world without compromising the quality and design of our products.

2014
New Beginnings and Sustainability Declaration

In 2014, moving to Englands Lane catalysed a profound shift in our operational ethos. It was the year we began rigorously reviewing our practices, initiating our journey towards sustainability. This move wasn't just a change of address; it represented a commitment to unite cutting-edge design with verified eco-credentials, aspiring to harmonize our interaction with living and working spaces without compromising the planet.

2016
Implementing Our Environmental Policy

By 2016, Terrazzo Tiles had firmly established an Environmental Policy dedicated to the preservation of natural resources. Our actions included recycling and reusing waste materials, monitoring waste output, and using energy resourcefully within our office. This year marked significant strides in evaluating suppliers based on their environmental management and waste management policies, underscoring our commitment to responsible manufacturing.

2018
Strides in Office Conservation & Sustainability

In 2018, our focus turned inwards to our office practices, setting a benchmark for conservation and sustainability. We intensified our recycling efforts, championed energy conservation, and advocated for the use of public transportation among our employees. This period was crucial in refining our office systems to align with our sustainable stance, minimizing waste and toxic resources use.

2020
Navigating Sustainability During the COVID-19 Pandemic

The COVID-19 pandemic in 2020 presented unprecedented challenges, yet it also accelerated our digital and environmental initiatives. As the world shifted, we maintained our sustainability goals while adapting to new working conditions. This year highlighted the resilience of our policies and practices, ensuring continuity in our environmental responsibility, even amidst global upheaval.

2024
Achieving CarbonNeutral™ Certified Status

2024 stands as a milestone year, where our persistent efforts have culminated in applying for CarbonNeutral™ Certified status. This reflects our dedication to environmental stewardship and to our role in educating and informing clients about the compatibility of our products with BREEAM, LEED, and Ska requirements. Our partnerships with leading porcelain, ceramic, and terrazzo producers who exceed international environmental standards have been instrumental in this journey.

Throughout these years, Terrazzo Tiles has remained steadfast in its commitment to sustainability, constantly evolving and adapting to meet and exceed industry best practices. This journey reflects our dedication to making a positive impact on the world without compromising the quality and design of our products.

What our customers are saying
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500+ Reviews
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"Fabulous service and product; installed architectural resin terrazzo as a worktop and matching splashback and it looks awesome!"
Nick Crofts
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"Safwan has been extremely helpful in ordering the tiles. Customer service has been top notch! Highly recommend"
Chris
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"Fantastic company. Terrazzo sent samples free of charge. We had limited depth and they offered a solution. I would use them again as everyone I spoke to was friendly, helpful and a delight to deal with."
Royden hayward
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"Incredible selection of tiles and amazing customer service. I'm going back for my kitchen tiling needs"
Teodora Ivanova-Limon
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"We have just made our first purchase with the team at Terrazzo Tiles and we are so happy with our tiles! They are gorgeous and great quality. The team have been so helpful and answered all of our questions quickly. We found the process very easy and the tiles were delivered right when they said they would be. We highly recommend them!"
Jennifer Watson
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"Great selection and we received great advice on which tiles would work best in our rooms. We also had a pattern in mind but Evelina helpfully advised against it because of the space - she suggested something else instead that would provide a similar effect but would work well in our space, and we’re so pleased with the result! Highly recommended!"
Lisa
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"Reat quality tiles and good customer service. It’s not easy shipping tiles from Italy these days but terazzo made it work!"
Tancred
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"Thanks Sofia and the rest of the people at Terrazzo Tiles - I love my new resin terrazzo bathroom floor! Really easy to deal with and excellent customer service."
Hugh
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"I strongly recommend terrazzo tiles shop on Englands Lane NW3. The consultant help you to choose the best option for your need and they are very responsive once we order.
Great value for money and beautiful choices! Thank you again Terrazzo tiles team"
Angeline
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"Purchased some lovely encaustic floor tiles for our bathroom. Quality really fab and the customer service was great. Will definitely come again!"
Camilla
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Cement Tiles
General Information
What are encaustic cement tiles?

Encaustic cement tiles are handmade tiles where the pattern is created using pigmented cement poured into a mould. This traditional method, involving manual hydraulic presses, results in a distinctive design and image on the tile surface.

Where are Terrazzo Tiles' cement tiles made?

These tiles are expertly handmade by artisans in Morocco and Spain, ensuring authenticity and quality.

What makes Cement Tiles unique?

Cement Tiles are expertly handmade by artisans in Morocco and Spain. They are encaustic tiles where the pattern is created from pigmented cement poured into a mould. Every single tile is unique creating a warmth and character unparalleled by any other material.

What sizes are available for cement tiles?

Cement tiles come in diverse sizes. Common dimensions include square tiles (e.g., 20cm x20cm), rectangular tiles (e.g., 10cmx20 cm), and Hexagons. We can also produce Diamonds, Arabesques and Shells to order.

Are there different thickness options for cement tiles?

Our Cement tiles come in a standard thickness of around 1.6 cm,

What shapes and sizes are available in the cement tile range?

We offer a variety of shapes and sizes for our cement tiles, including traditional squares, rectangles, hexagons, and custom shapes.

Design and Customization
Can I customize the design of the cement tiles?

Yes, Terrazzo Tiles offers the option to customize your tile design. We provide a virtual tile simulator on our website to help you visualize your personal pattern. In addition to being able to change the colours in existing patterns, we also offer a bespoke service to create new moulds in your desired pattern – please contact our sales team to discuss this.

What variety of Cement Tiles Colours and patterns are available?

We have a vast selection of designs and colours, including black, blue, brown, green, grey, and more. Tiles are matte finish, and we recommend sealing them when they are laid. It is also possible to polish cement tiles so that it brings out the shine.

What colour options are available for cement tiles?

The range includes assorted colours such as black, blue, brown, green, grey, multi-colour, orange, pink, purple, red, white, yellow, and more – we have a total of 49 assorted colours available

Do the cement tiles come in different finishes?

We supply our cement tiles in a matte finish. The tiles can be polished on site if required.

Can I mix and match different tile designs for a unique pattern?

Absolutely. Mixing and matching assorted designs and colours to create a unique pattern is a trendy way to use cement tiles. We call this a patchwork.

How durable are cement tiles?

Cement tiles are known for their durability and longevity. They are suitable for both residential and commercial use, handling moderate to heavy foot traffic.

Do cement tiles fade over time?

Cement tiles can fade slightly over time, especially if exposed to direct sunlight. Proper sealing and maintenance can help preserve their colour.

Usage and Suitability
Are cement tiles suitable for bathrooms and kitchens?

Yes, these tiles are suitable for bathrooms, kitchens, and other wet areas so long as they are sealed, and the sealant is correctly maintained. Cement Tiles are versatile and can be used for floors, walls, and splashbacks.

Can I use cement tiles with underfloor heating systems?

Cement tiles are compatible with underfloor heating systems. However, it is important to follow specific installation guidelines to ensure optimal performance and avoid damage to the tiles – we also recommend the use of a flexible adhesive together with DITRA matting to mitigate any movement in the subfloor due to thermal expansion.

Installation and Maintenance
How are cement tiles installed?

Installation should be carried out by a professional. The process typically involves preparing the surface, laying the tiles using a suitable adhesive, grouting, and then sealing the tiles to protect them from moisture and stains.

How do I maintain and clean cement tiles?

For regular cleaning, use a pH-neutral cleaner and avoid harsh chemicals. Sweep or vacuum to remove dirt and dust, and mop with a gentle cleaner. Sealing the tiles periodically can also help protect them.

What type of adhesive should be used for installing cement tiles?

A high-quality, flexible cement-based adhesive is recommended for installing cement tiles. It is important to follow the adhesive manufacturer's instructions for the best results.

Do cement tiles require grouting?

Yes, cement tiles require grouting. A fine, unsanded grout is typically recommended to avoid scratching the surface of the tiles.

Ordering and Delivery
What is the lead time for ordering cement tiles?

The typical lead time is 2-3 weeks for factory stock and 8-10 weeks for bespoke designs. However, it is best to confirm current lead times with our sales team due to possible variations.

Does Terrazzo Tiles offer next-day delivery for cement tiles?

We have a fast and efficient service, often available for next-day delivery, but since cement tiles are imported from the continent, our deliveries times vary depending on the material and can take at least 2 weeks from order.

Miscellaneous
Are Terrazzo Tiles' cement tiles eco-friendly?

Encaustic cement tiles have a lower environmental impact due to their natural materials and the traditional, less energy-intensive methods of production.

Can cement tiles be used in outdoor settings?

Yes, cement tiles can be used in outdoor settings, but they should be properly sealed and maintained to withstand weather conditions. It is important to consult with a professional about the suitability of specific tile designs for outdoor use.

Do I need to seal cement tiles, and how often should this be done?

Yes, it is recommended to seal cement tiles to protect them from stains and moisture. The frequency of sealing depends on the level of foot traffic and use but typically should be done every couple of years or every 12 months in wet areas.

Are cement tiles slip-resistant?

The slip resistance of cement tiles can vary based on the finish. It is important to specify your requirements for slip resistance, especially for areas like bathrooms or outdoor spaces. Our cement tiles have a PTV rating of 42 wets when sealed which makes them more than suitable for most applications, including commercial applications where PTV>36 wet is required.

Can I order samples of cement tiles from Terrazzo Tiles?

Yes, Terrazzo Tiles offers the option to order samples. This allows you to see and feel the tiles before committing to a larger purchase.

Are there any health concerns associated with cement tiles?

Cement tiles are safe and do not emit volatile organic compounds (VOCs). However, it is important to handle them with care during installation, as the cement and pigments can be dusty.

Can I return cement tiles if they do not meet my expectations?

Due to the variation, which is inherent to encaustic cement tiles, natural stone, and ceramic & porcelain, we are not able to accept returns of unused or unwanted tiles. We will strongly recommend keeping surplus tiles as these can be used in the future if any damage occurs to the tiles, you have installed and will be from the same batch

How can I get assistance or advice on choosing the right cement tiles for my project?

Terrazzo Tiles offers customer support through phone and online contact. We can provide professional advice to help you choose the right tiles for your project.

Care & Maintenance of Encaustic Cement Tiles

What cleaning product should I use after laying encaustic cement tiles?

It is recommended to use a non-acidic cleaning product such as Lithofin Power Clean after laying the tiles.

When and how should I seal the encaustic cement tiles?

Apply two coats of sealant after the tiles are completely dry, which usually takes about 3 days. Lithofin Stain stop MN is recommended, with one coat applied before grouting and one after, as per the application instructions on the bottle. If a satin sheen is desired, apply Lithofin Multiseal as a final coat, except in wet areas.

What is the daily maintenance routine for encaustic cement tiles?

For daily maintenance, Lithofin Easy Care or a mild soap is recommended. LithofinEasy Care helps maintain the sealant. Avoid using any acid-based products.

How can I repair damaged encaustic cement tiles?

If the surface becomes damaged, the best method is mechanical polishing after washing with warm water and a mild detergent. Ensure the floor is level and without loose tiles, and polish softly without using abrasive or aggressive products.

How often should I reseal encaustic cement tiles?

It is recommended to reseal the tiles every 12-18 months.

Can I use abrasive cleaners on encaustic cement tiles?

No, abrasive or aggressive products should not be used as they can damage the tiles. Stick to mild detergents and non-acidic cleaners.

Is it necessary to wait for a specific period before sealing the tiles?

Yes, wait until the tiles are completely dry, which typically takes about 3 days, before applying the sealant.

Can I apply sealant in wet areas?

Sealant should be applied in all areas, but for wet areas, avoid using the final coat of Lithofin Multiseal.

What should I do if my encaustic cement tiles get stained?

 

Clean the stain as soon as possible with a mild detergent and warm water. For tough stains, consult with a professional for the appropriate cleaning method.

Are there any specific environmental conditions I should avoid with encausticcement tiles?

Encaustic cement tiles should not be exposed to acidic substances or harsh cleaners. It is also important to maintain them properly in very wet or humid environments to prevent damage.

Can I lay cement tiles myself, or do I need a professional?

While DIY installation is possible, it is highly recommended to consult or hire an experienced tiling professional, especially for complex layouts or substrates like wooden floors that may require special handling.

Why do I need to mix tiles from different boxes?

While DIY installation is possible, it is highly recommended to consult or hire an experienced tiling professional, especially for complex layouts or substrates like wooden floors that may require special handling.

Are cement tiles sealed before installation?

No, cement tiles are unsealed and raw. They are prone to staining until properly sealed. It is advisable to avoid walking on unsealed tiles or handling them with dirty hands.

Should I be concerned about the tiles' expansion and contraction?

Yes, tiles will expand and contract with temperature changes. Using DITRA matting or related products and incorporating expansion joints can help prevent cracking.

How do I prepare the substrate for cement tile installation?

The substrate should be level, dry, and fully cured. Humidity can cause problems, so ensure there is no risk of moisture evaporating through the tiles.

What type of adhesive should I use for cement tiles?

A rapid setting adhesive is recommended to minimize water absorption through The back of the tile.

How do I cut cement tiles?

Use a diamond cutter or an angle grinder for cutting cement tiles. After cutting, immediately clean the surface to avoid wetting or dirtying the tile.

How should I apply the first coat of sealant to cement tiles?

Ensure the tiles are completely dry and clean before applying the first coat of sealant. Test the sealant on a spare tile and apply it with a suitable applicator to the face and edges of the tile. Remove any excess that has not been absorbed within 10-15 minutes.

What precautions should I take when grouting cement tiles?

Do not use dark-tinted grout as it can stain the tiles. Ensure the sealant has cured completely before grouting and apply the grout carefully to the grout lines. Avoid spreading too much grout on the tile surface and use a fine-textured foam sponge for cleaning off excess grout.

How long should I wait before applying the second coat of sealant?

Wait for at least 24 hours after the grout has dried to ensure the tiles are completely clean and free from any grout residue before applying the second coat of sealant.

Is there an optional third coat of sealant?

Yes, for additional protection, especially for easier maintenance and cleaning, you can apply a third coat of sealant such as Lithofin Multiseal. However, this is not suitable for wet rooms or outdoor areas.

How do I handle efflorescence on cement tiles?

If efflorescence (salt deposits) appears, it can be removed after the grout has fully cured by frequently washing with clean water or using Lithofin Power Clean diluted 1:10, once the grout has cured for at least 28 days.

Can I use acid, vinegar, or bleach for cleaning before sealing the tiles?

No, do not use acid, vinegar, or bleach for cleaning cement tiles. These substances can damage the tile surface. For removing blemishes, use a razor blade or lightly sand with waterproof sandpaper, being careful not to scratch The surface.

How long should I wait before walking on newly sealed tiles?

It is recommended to keep foot traffic to a minimum for the first week after sealing, as sealants can take a few days to fully oxidize and may not be fully effective during this initial period.

What should I do if the cement tiles get stained or marked during installation?

Clean any stains or marks immediately. For pencil marks or other difficult stains, light sanding may be required, but be cautious not to damage the tile surface.

How important is it to maintain level and alignment during installation?

Maintaining level and correct alignment is crucial for a professional finish. Use a spirit level and follow the chalk line guide for precise installation.

What should I be careful of when using grout and sealant?

Ensure that tools used for grouting are clean and free of hardened grout. When applying sealant, carefully remove any excess and avoid over-application to achieve the best finish.

Are there any specific considerations for outdoor installation of cement tiles?

For outdoor use, a wider grout joint may be preferred. Ensure that the Installation site is properly prepared and that the tiles are suitably sealed for outdoor conditions.

Can cement tiles be used in high moisture areas like bathrooms and kitchens?

Yes, cement tiles can be used in bathrooms and kitchens, but they must be properly sealed. Ensure that the substrate is waterproof, especially in areas that come into direct contact with water.

How do I handle tiles with edge irregularities or chips?

Some degree of edge irregularity is expected with artisan tiles. Lightly sanding with 150-200 wet-dry sandpaper in circular motions can smooth out these imperfections. Remove any residue with a dry sponge afterward.

Is it necessary to shuffle tiles from different batches?

Yes, shuffling tiles from different batches before installation helps in achieving a consistent look across the installation area, especially considering the colour and tonal variations due to the handcrafted nature of these tiles.

How do I determine the layout of the tiles before installation?

Lay out at least one row of tiles without adhesive in each direction to plan The layout. This helps in making any necessary adjustments, especially For balancing border tiles from the wall.

What kind of notched trowel should I use for applying adhesive

Use a notched trowel suitable for the size of the tiles. The trowel should spread adhesive evenly on the surface and on the back of the tile to ensure full contact.

How do I adjust tiles during installation?

Carefully adjust each tile in relation to each other to maintain level, taking care to align them correctly. Check with a spirit level and follow your chalk line guide or other layout references.

What is the recommended grout line width for cement tiles?

Cement tiles are traditionally set edge to edge with as narrow a grout line as possible, typically around 1mm. However, this can vary based on the specific application, such as outdoor use or personal preference for a wider grout joint.

How long should I wait before walking on tiles after fixing them?

After applying sealant, protect the tiles from foot traffic for a minimum of 24 hours. This allows the sealant to dry and cure properly

What precautions should I take after sealing the tiles?

After applying sealant, protect the tiles from foot traffic for a minimum of 24 hours. This allows the sealant to dry and cure properly.

What should I do if I notice efflorescence on the tiles?

Efflorescence, a white powdery residue, can sometimes appear on cement tiles. It can be removed with frequent washing using clean water or a diluted solution of Lithofin Power Clean (1:10 dilution), but only after the grout has fully cured, which typically takes a minimum of 28 days.

Can I install cement tiles over an existing floor?

Cement tiles can be installed over an existing floor, but the surface must be properly prepared to ensure it is level, clean, and stable. Consult with a Professional installer to assess the suitability of the existing floor.

How should I clean cement tiles before sealing?

Before applying sealant, clean the tiles thoroughly to remove any surface dirt or adhesive. Use a razor blade for tough blemishes or lightly sand with waterproof sandpaper, being careful not to scratch the tiles.

What should I do if adhesive gets on the surface of the tiles?

If adhesive gets on The tile surface during installation, carefully remove it immediately to prevent staining. Avoid letting the adhesive dry on the tile surface.

How often do cement tiles need to be resealed?

The frequency of resealing cement tiles depends on the level of foot traffic and wear. It is a good idea to reseal every few years, but high-traffic areas may require more frequent resealing.

Are there any specific considerations for installing cement tiles on walls?

When installing cement tiles on walls, ensure the wall substrate can support The weight of the tiles. Use appropriate adhesives and methods for vertical installations.

What should I consider when choosing grout for cement tiles?

Choose a grout colour that complements the tiles. Be cautious with dark-coloured grouts as they can stain the tiles. Also, ensure the grout consistency is slightly runny for easier application and avoid using grout with harsh chemicals that might damage the tile surface.

What should I consider when planning the layout of cement tiles?

Before installation, lay out at least one row of tiles in each direction without adhesive to check the fit and appearance. Adjust the layout to balance The border tiles from the wall and use a chalk line to mark guidelines.

How do I ensure the tiles are level during installation?

After applying the adhesive and placing each tile, adjust them in relation to each other to maintain level. Use a spirit level For accuracy. Pay close attention to aligning them correctly, following your chalk line guide.

How do I handle humidity and moisture during cement tile installation?

Ensure that the installation environment is well-ventilated. If the tiles or The substrate are humid, they should be allowed to dry thoroughly before installation. Avoid covering the tiles with plastic, which inhibits drying.

What is the recommended grout line thickness for cement tiles?

Typically, cement tiles are set with a very narrow grout line, traditionally around 1mm. However, this can vary based on design preferences or specific requirements For outdoor installations.

How long should cement tiles dry before applying the first coat of sealant?

Allow the tiles to dry completely before sealing. This usually means waiting at least 24 hours after they have been set, but the exact time can depend on environmental conditions and the moisture content of the tiles and adhesive.

Can I install cement tiles over an existing floor?

Installing cement tiles over an existing floor is possible but requires a completely level and stable surface. Consult with a professional to assess suitability and The need for additional preparation steps.

How do I prevent cracking in cement tiles?

To prevent cracking, ensure proper substrate preparation, use DITRA matting or expansion joints, and avoid using excessive force (like hammering) during installation.

Are cement tiles suitable for underfloor heating?

Cement tiles can be used with underfloor heating systems, but it is crucial to follow the heating system's guidelines and ensure proper installation to prevent damage to the tiles.

What should I do if tiles are chipped or irregular on the edges?

Some degree of edge irregularity is expected with artisanal tiles. Lightly sanding with 150-200 wet-dry sandpaper can smooth out chips or irregularities. Be sure to work in circular motions and clean the residue with a dry sponge.

How can I ensure the tiles are laid out evenly and symmetrically?

Before installing, lay out a row of tiles without adhesive in each direction to plan the layout. Adjust as needed to balance the border tiles from the wall and use chalk lines to mark guidelines.

What is the best way to protect cement tiles during and after installation?

During installation, cover the tiles with cardboard to protect them from foot traffic and debris. After installation and sealing, minimize foot traffic for the first week to allow the sealant to fully cure.

What is the best way to protect cement tiles during and after installation?

Choose a sealant designed for cement tiles, like Lithofin Stain stop MN. Always test the sealant on a spare tile first to ensure compatibility and desired appearance.

Can I use regular household cleaners on sealed cement tiles?

Avoid harsh or acidic cleaners, as they can damage the sealant and the tile. Use pH-neutral cleaners specifically designed for tile care.

What should I do if I notice efflorescence on the tiles after grouting?

Efflorescence, a white powdery residue, can be cleaned with frequent washing using clean water or a diluted solution of Lithofin Power Clean. Allow the grout to fully cure for at least 28 days before attempting to remove efflorescence.

How often do cement tiles need to be resealed?

The frequency of resealing depends on foot traffic and wear. Generally, resealing every couple of years is recommended, but high-traffic areas may require more frequent maintenance.

What are the unique characteristics of Terrazzo Tiles' cement tiles?

These artisanal tiles are known for slight defects like small edge splinters, colour bleeding/smudging between pattern elements, and surface scratches due to traditional production processes. These imperfections contribute to their distinct charm and natural appeal.

Why might the colours of the tiles vary, even within the same order?

As the pigments are mixed in small quantities and used within one hour before The tile sets, there can be slight colour variations. Craftsmen compare and adjust wet mix of colours to the dry mix, which may result in subtle differences in shade.

How should I lay out the tiles for an even appearance?

The traditional technique is to 'shuffle' the tiles before laying them to ensure an even variation across the surface. Alternatively, you can take tiles at random from several boxes during fitting.

What should I consider regarding tile defects and breakages?

You should expect some tiles to have defects, including breakages or chips. However, these can often be used in areas requiring cut tiles, minimizing wastage.

Are these tiles sealed, and how often do they need maintenance?

The tiles need to be sealed, and the sealant should be maintained every 18-24 months.

Can I return the tiles if the colour does not match what I saw at the time ofordering?

Since the tiles are handmade and can vary in colour, returns are not possible once they are dispatched. If exact colour matching is a concern, it is recommended to discuss this before ordering.

How much extra tile should I order to account for wastage?

It is recommended to order at least 10% extra to allow for wastage, as breakages can occur during transportation. Broken tiles can often be used for areas where a cut tile is needed.

What is the policy for tiles damaged in transport?

Tiles that are damaged or broken in transport and cannot be used will either be replaced or refunded at Terrazzo Tiles' discretion, provided they are notified within 3 days of delivery. Broken tiles should be returned to the showroom For replacements, and the same lead times will apply for replacements.

Can I cancel my order once it is placed?

Once an order is placed, it cannot be cancelled as all items, including "Stock Items," are imported to order.

What are the delivery estimates for these tiles?

The estimated delivery times are 5-10 working days for Stock Items and 6-8 weeks for Bespoke Orders. However, these are estimates and can be affected by external factors like national holidays or driver’s strikes.

How should I handle and inspect the delivery of the tiles?

Upon delivery, inspect The order for any obvious damage and sign for it accordingly. It is crucial to open any packaging for a thorough inspection of the material and avoid signing as "unchecked," as this may invalidate future claims. Any issues should be notified within 3 days.

What should I do with the tiles upon arrival?

The tiles may still be damp upon arrival due to the production process. It is recommended to remove them from the boxes and allow excess humidity to evaporate in a well-aired room before fixing and especially before sealing.

What should I be aware of regarding the colour consistency in my tile order?

Due to the handmade nature of these tiles, there might be slight variations in colour. It is advisable to wait for the tile delivery before finalizing other colour schemes in the room where the tiles will be laid.

How can I ensure the best appearance for my cement tile installation?

To achieve a harmonious appearance, mix tiles from different boxes during installation. This practice helps in distributing any colour variations evenly across the installation area.

Are the cement tiles suitable for high-traffic areas?

While cement tiles are durable, their suitability for high-traffic areas depends on the sealant used and the maintenance routine. They can be used in high-traffic areas, but it is important to regularly maintain and reseal them as needed.

Can I use these cement tiles in outdoor settings?

Cement tiles can be used outdoors, but they must be properly sealed and maintained. It is important to consider climate factors like freezing temperatures or excessive moisture, as these can affect the tiles' durability.

How do I handle cutting and shaping these tiles for installation?

Cutting and shaping cement tiles should be done with proper tile-cutting tools. It is recommended to use a wet saw with a diamond blade for precise cuts. Always wear safety equipment and consider hiring a professional if you are not experienced in tile cutting.

What is the best way to clean cement tiles?

For regular cleaning, use a pH-neutral cleaner and avoid harsh chemicals. Sweep or vacuum first to remove loose dirt, then mop with a soft mop and the appropriate cleaner. For tough stains, consult a professional for advice on suitable cleaning methods.

Cement Tiles for External Use

Can encaustic cement tiles be used in outdoor settings?

Yes, encaustic cement tiles can be used outdoors, particularly in areas that are adequately protected like covered patios or terraces in mild climates. However, they are slightly porous, so special considerations must be made for their use in these environments.

Are these tiles resistant to weather conditions?

While they can withstand outdoor conditions, they are slightly porous and may develop slight cracks or chips in the event of frost or if they are clogged with moisture. Therefore, they are better suited to climates where freezing is infrequent.

How can I minimize frost-related issues with these tiles when used outdoors?

To diminish frost-related issues:

Lay the tiles on an impermeable or completely waterproofed concrete screed.

Use a double spread of adhesive to prevent water pockets under the tiles.

Choose an adhesive suitable for outdoor use.

Ensure joints are well made and maintained to avoid water infiltration.

Ensure a sufficient gradient for quick water drainage.

Re-seal the tiles regularly, every 12-18 months.

What should be considered regarding the joints when laying these tiles outdoors?

It is crucial to ensure that the joints are well made and maintained to prevent water infiltration, which can lead to damage in freezing conditions.

What precautions should be taken when using cement tiles outdoors?

To minimize issues related to frost and moisture:

Lay the tiles on an impermeable or completely waterproofed concrete screed.

Use a double spread of adhesive to avoid water pockets under the tiles.

Choose an adhesive suitable for outdoor use.

Ensure joints are well made and maintained to prevent water infiltration.

Create a sufficient gradient for quick water drainage and avoid puddles.

Regularly re-seal the tiles, every 12-18 months.

Are cement tiles prone to fading when used outdoors?

Exposure to sunlight and acid rain can cause some pigments in cement tiles to fade over time. The degree of fading and whether it is aesthetically pleasing will depend on individual preferences. Some people appreciate the aged or mellowed effect this creates.

How do I prepare the base for laying cement tiles outdoors?

The base should be impermeable or completely waterproofed, with a sufficient gradient for water drainage. This preparation helps prevent water accumulation and potential frost damage.

What type of adhesive should be used for outdoor cement tiles?

It is crucial to use an adhesive that is specifically formulated for outdoor use. This ensures a stronger bond and better resistance to weather conditions.

How should the joints be treated for outdoor cement tiles?

Joints must be well executed and maintained to avoid water infiltration. Proper grouting and regular checks for any cracks or gaps are essential.

How often should outdoor cement tiles be resealed?

To maintain the durability and appearance, it is recommended to re-seal cement tiles every 12-18 months, especially in outdoor settings.

Fabrication & History

How are the Cement Tiles made?

Each cement tile is individually handmade in Morocco using traditional methods. The process involves mixing white marble powder with white cement and high-quality pigments, pouring it into a Mold, and then hydraulically pressing it.

What materials are used in the surface layer of the Cement Tiles?

The surface layer is composed of white marble powder, white cement, and high-quality pigments.

How is the 'structure layer' of the Cement Tiles composed?

The structure layer is made of grey cement, sand, and gravel.

What steps are involved in the drying and setting of the Cement Tiles?

After removal from the Mold, the tiles are placed on a rack to dry, then submerged in a water bath for several hours, and regularly sprayed until they set completely, which takes about three weeks.

What is the history of Encaustic/Cement Tiles?

Encaustic tiles first became popular in the 13th century, with a resurgence during The Gothic Revival era. Modern cement tiles emerged in the late 19th century in South France, following the discovery of Portland Cement.

When did Cement Tiles become popular in the United States and other regions?

Around the turn of the 20th century, cement tiles gained popularity in the United States and were used in many landmark public buildings and palaces. Their popularity quickly spread to Latin America and Europe.